Our focus is to create and sustain top-notch Customer Support Specialists to better serve our clients. Here are a few of our most frequently asked questions. If you don't see what you're looking for, you can always drop us a line!
JAMM Enterprises LLC is partnered with Arise Virtual Solutions, a platform for top companies to direct their call volume through. Arise outsources those calls to independent businesses like us. Our job is to locate individuals working from home and connect them to these clients. We hire you as an independent contractor (you are NOT an EMPLOYEE of JAMM Enterprises LLC) and help you through the process of certifying and taking calls for the client you were hired to service. Everything is web-based; the training, onboarding, and the calls come directly to your phone line at home, hence the reason you can work remotely. This is extremely beneficial for businesses as their customers report satisfactory experiences and improved customer service. It is also a great opportunity for individuals who aren't able to leave their home to make a living and those who need something more flexible to be in business for themselves!
Absolutely! Many prospects worry that this is a scam because it all seems too good to be true, but it's not. This is a legitimate opportunity to work for yourself and earn sustainable pay. Make no mistake, it takes a great deal of self-discipline and commitment to work from home and reap maximum benefits from this opportunity. You have to be motivated and you must have some degree of understanding about computers and technology. JAMM Enterprises LLC is partnered with Arise Virtual Solutions, a legitimate work from home platform outsourcing calls to IBs (Independent Businesses) with customer support specialists who work from home. There are several small businesses and their contractors that have been working with Arise for years, so this isn't something that is just coming around. As long as you are 18 years or older and legally reside in the United States, this is an opportunity of a lifetime. Rest assured you are stepping into an opportunity guaranteed to bring success if you do your part!
No. JAMM Enterprises LLC does NOT pay you during the time you are in certification for your client. As a sole-proprietor, independent contractor, freelance worker, etc, YOU are responsible for any training and/or certification needed to effectively and efficiently service your client.
Yes! To be able to service our clients, you must
1. Complete a background check for Arise. This is FREE. If you have any felonies or fraud charges you may not be able to service on the platform.
2. Complete a certification course for the client you were hired to service. These courses can range in price anywhere from $9.99 up to 50.00. YOU are responsible for this one time fee as this is an investment in YOUR business. This fee is paid to Arise, not JAMM Enterprises LLC.
After you are enrolled in a client, JAMM Enterprises LLC charges a service fee of $35.00 per invoice period and a partner fee of $19.75 each invoice period.
If your client requires special equipment, YOU are responsible for purchasing that equipment. Financing may be available.
As a sole-proprietor, independent contractor, freelance worker, etc, YOU are responsible for your OWN taxes. JAMM Enterprises LLC does NOT take any taxes out on your behalf. At the end of the year, we provide you with a 1099 to file your taxes if you have made $600 or more. We advise you to speak with a tax professional to gain an understanding of how your taxes should be filed as an independent contractor. Keep in mind that as an independent contractor, you are NOT eligible for any overtime, benefits, or unemployment.
1. Complete an application.
2. We will send you an email with what to expect after submitting your application.
3.Ensure that your computer meets the requirements. View the list of requirements here.
4. .Make sure you have the correct equipment to provide excellent service. View recommended equipment here.
If you have any questions or concerns, contact us!